Upload multiple orders (Delivery, Return, Exchange, Cash Collection)
ShipBlu system allows you to upload multiple shipments or cash-on-delivery requests more quickly by clicking "Create Order" and then selecting "Upload Multiple Orders."
1) Upload file:
- Fill in the mandatory columns, and the optional columns if needed, then upload the file to your ShipBlu account by clicking on Drop Excel File or Browse.| Mandatory Columns | Optional Columns |
| Full Name: Customer's full name. | Email: Optional, if you want to register an email for the customer. |
| Phone: Primary contact number for the customer. | Secondary Phone: Additional contact number for the customer. |
| Address Line 1: Main address details for the customer. | Products Declared Value: Optional, if you want to record the value of the products sent to the customer, especially if they have already paid. |
| Address Line 2: Landmark or additional details to clarify the customer’s address. | Delivery Notes: Shipment contents/product description sent to the customer. |
| Governorate: The governorate associated with the customer’s address. | Merchant Reference Number: Reference number for the shipment. |
| City: Primary subdivision after selecting the governorate. | Allowed To Open: If you allow the customer to open the shipment for inspection (without testing, measuring, or breaking it up), select "Y." If not, select "N." |
| Zone: Zone for the customer’s address. | Counter Drop Off: if you will dropoff the shipments to the nearest ShipBlu hub. |
| Package Size: Size of the package(s) used for packaging the products for the customer. | Discount Code: Enter a discount code if provided by ShipBlu. |
| Number of Packages: number of the package(s) used for packaging the products will be sent to the customer. |
- Shipments will appear in your ShipBlu account based on the order type: shipments uploaded for delivery to the customer will appear under "Delivery Orders," while shipments uploaded for returns will appear under "Return Orders," and so on.
- Select the shipments you want to deliver to the customer and click "Request Pickup" before 1 PM for same-day pickup.
- Print the shipping label by selecting the shipments and clicking "Print Label." Be sure to package the shipments before the courier arrives.
2) Autozoning Upload:
- Fill in the mandatory columns, and the optional columns if needed, then upload the file to your ShipBlu account by clicking on Drop Excel File or Browse.
Mandatory Columns | Optional Columns |
| Full Name: Customer's full name. | Secondary Phone: Additional contact number for the customer. |
| Phone: Primary contact number for the customer. | Email: Optional, if you want to register an email for the customer. |
| Full Address: Complete customer address including street name, building number, floor, and landmarks to help the system determine the correct area. | Products Declared Value: Optional, if you want to record the value of the products sent to the customer, especially if they have already paid. |
| Cash Amount: Amount to be collected from the customer upon delivery, including shipping fees. | Delivery Notes: Shipment contents/product description sent to the customer. |
| Number of Packages: Number of packages used to package the products for the customer. | Merchant Reference Number: Reference number for the shipment. |
| Shipment Type: Type of shipment or order (Delivery, Return, Exchange, Cash on Delivery). | Allowed To Open: If you allow the customer to open the shipment for inspection (without testing, measuring, or breaking it up), select "Y." If not, select "N." |
| Counter Drop Off: If shipments are delivered to a branch, select "Y." | |
| Discount Code: Enter a discount code if provided by ShipBlu. |
- Shipments will appear in your ShipBlu account based on the order type: shipments uploaded for delivery to the customer will appear under "Delivery Orders," while shipments uploaded for returns will appear under "Return Orders," and so on.
- Select the shipments you want to deliver to the customer and click "Request Pickup" before 1 PM for same-day pickup.
- Print the shipping label by selecting the shipments and clicking "Print Label." Be sure to package the shipments before the courier arrives.
3) Fill Manually:
- Fill in the mandatory columns and any optional columns as needed. Enable autozoning area selection based on address details, then click "Submit."
Mandatory Columns | Optional Columns |
| Full Name | Fragile |
| Phone | Open package |
| Full Address | Address Line 2 |
| Order Type | Email |
| Number of packages | Secondary Phone |
| COD | Delivery Notes |
| Merchant Reference Number | |
| Counter DropOff | |
| Products Declared Value | |
| Discount Code | |
| Merchant Location: If you have multiple pickup locations, specify the location for the shipment to be collected from. |
- Shipments will appear in your ShipBlu account based on the order type: shipments uploaded for delivery to the customer will appear under "Delivery Orders," while shipments uploaded for returns will appear under "Returns," and so on.
- Select the shipments you want to deliver to the customer and click "Request Pickup" before 1 PM for same-day pickup.
- Print the shipping label by selecting the shipments and clicking "Print Label." Be sure to package the shipments before the courier arrives.
Notes:
- A shipment that starts with the number 1 is a delivery-only order.
- A shipment that starts with the number 31 is a delivery order related to an exchange request.
- A shipment that starts with the number 2 is a return-only order.
- A shipment that starts with the number 32 is a return order related to an exchange request.
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