Hi, how can we help you?

Frequently Asked Questions

Tracking your package on shipblu.com or using the myBlu App will give you the most up-to-date information about the status of your shipment. giving you access to the same level of detail as our customer service agents.
Generally, our couriers can deliver as late as 9 p.m. During the national holidays, our couriers may deliver even later. If we are unable to deliver a package that shows a status of "Out for Delivery," we’ll try another delivery on the next business day.
To begin, please check the status of your package by visiting shipblu.com or through the myBlu app. If your shipment has a status of "Delivery Attempted", this means that our courier attempted to reach you or to deliver your shipment today but was unsuccessful. Please keep an eye out for calls coming in throughout the day as our courier may attempt to contact you to confirm or clarify your address details. We attempt to deliver shipment 3 times. If this was not the final delivery attempt, your courier will attempt to deliver your package on the following business day.
Shipment details can only be changed by the shipper. If you are the recipient, please contact the sender to change the shipment details. If you are the shipper, you can change your shipment details by logining in to your ShipBlu account and visiting the Delivery Orders section.