FAQs
Where a parcel is, when it will arrive, and how to reach the support team.
5 articlesLast updated
I did not Recieve my Order yet
* If you track the order status as explained in the "Where's my package?" article and find that the order has not been dispatched on time, you can contact customer support via live chat or by email a…My order says "Out for Delivery", when will it be delivered?
Our couriers typically deliver orders from 10 AM. up until 7:00 PM. However, during peak seasons, deliveries may occur later than usual.Order Delivery Dates and Days
Order Delivery Schedule for Customers: * Delivery is available from Saturday to Friday starting from 10:00 AM to 7:00 PM. * You will receive a text message as soon as your order is out for delivery. …Reaching Client Support Team
* You can contact our client support team through the live chat service or via email at help@shipblu.com for daily follow-ups. * The client support team’s working hours are from Saturday to Thursday,…Where's my package?
* You can track your shipment status through the Track Your Shipment link or by downloading the myBlu app. * If the shipment status is unclear, you can contact customer support via live chat or by em…
