- Welcome to ShipBlu! We strive to provide the best logistics services to ensure your orders arrive quickly and safely. To help you track the status of your orders,
- You can view the detailed timeline for each order individually by selecting the order you want to track and then Timeline will be shown as below.
- The order updates are displayed with the date and time clearly indicated.
- Created = The order details have been registered on your ShipBlu account.
- Pickup Requested = A request has been made to pick up the order from the pickup location registered on your ShipBlu account.
- Out for Pickup = the pickup has been assigned to a courier and he is on his way to your pick-up location.
- Pickup Rescheduled = The order could not be picked up today and has been rescheduled for the next business day. The courier will contact you again to coordinate.
- Picked up = The courier has collected the order from your pickup location.
- In Transit & En Route = The order is being dispatched to the delivery hub, which is serving the customer's zone.
- Out for Delivery = The order is with the courier, who will contact the customer during usual delivery hours (10 AM to 7 PM) as per the itinerary.
- Delivery Attempted = A delivery attempt was made on the specified date, but was failed to be received by the customer.
- Delivered = The order has been successfully delivered to the customer.
- Return to Origin = The order has been registered to be returned to the origin.
- On Hold = The order cannot be delivered due to insufficient balance on your ShipBlu account to cover shipping fees.
- Out for Return = The order is out for return to the return point.
- Returned = The order has been returned to the return location registered on your ShipBlu account.
- Canceled = The order was canceled and not picked up.
